Appointment Terms & conditions
For website terms of service, click here.
Section 1 - General Booking Terms
- The Sweet Treats box is available only between Thursday and Saturday.
- Seven days' notice is required for the sweet treats box.
- The "Sweet Treats" box is provided by Sunshine Makes and Bakes (Food hygiene rating: 5)
- Allergies are listed on the "Sweet Treats" box for your information. Please let us know prior to your appointment if you have any allergies.
- Any cancellations will incur a fee of £25
- 72-hour notice is required for any cancellations. Cancellations thereafter will be charged in full.
- Seamstress subject to availability for bridal fittings
- For terms and conditions of sale is on the back of your order form, signable in store at point of sale.
- Any drunk, disorderly behaviour or any abuse toward staff is not permitted, and you will be asked to leave the premises without a refund of the appointment.
- More Prosecco and cocktails are available at additional cost. Please click on the Curious Cocktails link below for menu and pricing.
- At least 24-hour notice is required for bookings.
- Bromley Brides Limited will not be liable for any damage to a client's wedding dress due to makeup, deodorant, alcohol spillages from the bride-to-be or her guests.
- No under 16s permitted in the Wonder Room
- No under 18s permitted for alcohol consumption in the Wonder Room
- No under 10s in our upstairs bridal suite (this is applicable for standard appointments only, NOT VIP appointments)
- Under 10s permitted in the downstairs bridal suite only
Section 2 - VIP Bridal appointment
- VIP bridal appointment available during usual opening hours.
- Duration is 120 minutes (2 hours).
- Group booking of up to 5 people only.
- One bottle of Prosecco included.
- More Prosecco and cocktails are available at additional cost. Please click on the Curious Cocktails link below for menu and pricing.
- At least 24-hour notice required for bookings.
- Booking fee of £45 is non-refundable.
- No under 16s permitted in the Wonder Room
- No under 18s permitted for alcohol consumption in the Wonder Room
Section 3 - VIP Bridal Fitting
- First try-ons available during usual shop opening hours.
- Seamstress for VIP bridal fittings available on Saturdays only.
- Duration is 120 minutes (2 hours).
- Group booking of up to 5 people only.
- One bottle of Prosecco included.
- More Prosecco and cocktails are available at additional cost. Please click on the Curious Cocktails link below for menu and pricing.
- No under 16s permitted in the Wonder Room
- No under 18s permitted for alcohol consumption in the Wonder Room
SECTION 4 - standard appointments
- Bridal appointments are 80 minutes only.
- Each bride will have a sales consultant/stylist at their service during this time.
- Brides can bring up to 4 guests with them (maximum).
- No shoes to be worn in the showroom (exceptions will be made for medical reasons).
- Only water allowed during standard appointments.
- No food allowed.
- Weekday appointments are free of charge
- Saturday appointments are £25
- Fittings on Saturday will be in held in the small changing room
- Please find terms and conditions of sale on your order form
- Made to order gowns are non-refundable
- Bromley Brides will not be liable for damages or marks on client’s wedding dresses due to makeup, deodorant, beverage spillages.
- No under 10s in our upstairs bridal suite (this is applicable for standard appointments only NOT VIP appointments)
- Under 10s permitted in the downstairs bridal suite only